COVID-19 UPDATE

Updated 1/9/2021

We value the safety of our guests above all else and have taken many measures to ensure our facility is safe, clean, and ready for your family.  We will continue to adapt our policies as recommendations change.  Here are just a few things we’ve implemented:

 

  • New check-in and check-out system allows guests to go straight to the cabin without ever visiting the front desk.  Your key will be provided in a lockbox on your cabin’s door and full instructions will be sent via email prior to your check-in date.  You will still be able to contact the front desk at 207-230-4208 during your stay.

  • Please adhere to check-in and check-out times.  Guests can check in at 4pm and must vacate the cabin by 11am on the day of departure.  We cannot offer early check-in or late check-out at this time due to the extra COVID-19 cleaning requirements.  You WILL get a text when your cabin is ready, so you will likely be able to get in your cabin prior to 4pm, but this is not guaranteed.

  • All cabins are being thoroughly cleaned, as per our usual standards.  We are also sanitizing above and beyond our typical cleaning processes to prevent transmission of COVID-19.  We make every effort to be sure your cabins is sanitized and ready and safe for you and your family.

  • All cabins are spaced out by at least 10-12 yards and you may never encounter another guest or staff member during your stay due to the naturally secluded layout of our property.

  • We encourage all guests to maintain the recommended 6 foot distance from other guests or staff if you happen to run in to someone outside or on the trails.

  • We have implemented a flexible cancellation policy:

    • If guest gives 24 hours notice or less (from time of check-in), the guest is responsible for the entire cost of the stay.  The remaining balance is charged and there is no refund.  

    • If guest gives at least 48 hours notice (from time of check-in), the guest is responsible for the initial 50% deposit, but will not be asked to pay the remaining 50%.

    • If guest gives more than 48 hours notice (from time of check-in), the guest will receive a full refund for the cost of the entire stay.

  • The fitness center is open as of June 12th, per guidance from the Maine CDC and Governor Mills.  We are taking every precaution at the fitness center, including thorough cleanings and sanitizing on a regular basis. 

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